A water leak from our furnace humidifier flooded the utility room and extended into the two adjoining areas, a bathroom and the front door entry (all linoleum flooring) . We got the leak stopped and cleaned up all the water we could see. My concern was what about the wall plates of the adjoining area and the laminate flooring next to these areas. I contacted Michaelis and two other water damage restoration companies in our area. Within a few minutes of my call, I received a return call from James Porter. Within less than an hour James was at our house to perform an inspection. He was very thorough and explained at each part of the inspection what he was doing and the resulting readings. Fortunately the damage was minimal ; confined to a couple sections of baseboard for which fan drying was recommended. I contacted James later for some follow-up questions for which he quickly responded. I hope I never need the services of a restoration company in the future, but if I do I know Michaelis is who I will contact. I was very impressed with the promptness, professionalism, knowledge and friendliness of James as well as the receptionist her first took my call. I cannot say the same about my experience with the two other companies I contacted.
The Michaelis fleet of trucks is, well, fleet. That’s because we assure rapid response to virtually any disaster affecting your home, business or personal property. As a licensed and fully bonded, Indianapolis-based contractor serving central Indiana, you’ll find our strongest bond is with our customers.
